Today’s guest is a practicing economist who finds efficiencies, solves challenging problems, and motivates people to implement change.

She transforms corporate cultures and increases productivity, through engaging, humorous, and action-packed keynote presentations, one-on-one consulting, and as the author, co-author or editor of 10 books on business, leadership, productivity, and personal finance.

Her previous experience includes teaching at the U.S. Naval Academy, the U.S. Air Force Academy, and Hawaii Pacific University.   She served 21 years on active duty in the Navy (retired as a commander) with specialties in Human Resources, Logistics, Intelligence, and Security.

Please join me in welcoming Mary Kelly.    

In this episode we discuss:

• her thoughts on leadership: “To me, leadership is not a job title. It isn’t what you do. It is the ability to influence others to get them to do what you want.”
• her first experience with leadership skills, when she was in preschool.
• the significant difference between leadership in the military and leadership among civilians.
• how her military experience developed her brain for systematic processing and why that works so well for starting a business.
• the mindsets she had to shift as she started business for herself, including accepting money.
• her specific networking skills, coming from a place of gratitude.

Listen, subscribe and read show notes at www.OnTheSchmooze.com - episode 180

Today’s guest not only survived “The Miracle on the Hudson” plane crash but was the last person off the back of the plane that day because he was making sure others made it out safely. After surviving the US Airways Flight 1549 crash in 2009, he began to realize that the moments that made up his life prepared him for what was about to happen.

According to him, all of the lessons and strategies he learned in his life were instrumental during the incident and in the days following. He started to realize that one can actually grow from traumatic life experiences and that realization set him on a path to not only share what he learned but also provide practical and implementable strategies to help others survive and thrive after their own “personal plane crash” moments in life.

He is a speaker and trainer, author of “Moments Matter: How One Defining Moment Can Create a Lifetime of Purpose,” and hosts his own show, Voice of Personal Leadership.

Please join me in welcoming Dave Sanderson.  

In this episode we discuss:

• his thoughts on leadership: “Leadership is influencing others to get their outcome and to also help them impact someone else’s life in a positive way.”
• his first leadership role as a restaurant manager at Howard Johnson, and the person who shared treasured wisdom with him.
• the various work he did and lessons he learned when working in security for Tony Robbins.
• how the biggest hurdle he had to get over for success was finding the belief that he deserved success.
• his goal to reach a million people in the next decade.
• how he organizes his network and uses multiple social media platforms for regular touchpoints.

Listen, subscribe and read show notes at www.OnTheSchmooze.com - episode 179

Today’s guest believes our most important resource is our humanity.

As a performance and culture strategist, global keynote, and two-time TEDx speaker, she focuses on how we can survive work better by understanding how to fuel performance, leadership, and culture from the inside out.

She helps leaders imagine a workplace where people work healthy and go home happy with energy to spare. She shows executives and leaders how to make health and wellbeing the foundation at work by sharing the methods for creating sustainable personal and professional success and transforming company culture.

Because health is not the goal, it is how we reach our goals.

Please join me in welcoming Jeanette Bronée.  

In this episode we discuss:

• her thoughts on leadership: “Leadership is about relationships. It’s about the relationships we create through trust. We create trust by listening to people and asking them more questions so we can understand where someone is at before we coach or lead them.”
• how her dad influenced her thoughts on leadership.
• her first leadership experience at a corporation when she was in her early twenties.
• her journey to New York City from Europe in 1989 and the transition from design to fashion.
• the big awakening she experienced when her parents passed away and she realized she didn’t want to lose her health to her career.
• how she networks with other people in her own way, naturally and authentically. She consistently adds value to other people’s lives.

Listen, subscribe and read show notes at www.OnTheSchmooze.com - episode 178

Today’s guest began her training as a customer service expert when she was only nine years old. Growing up as a Midwest farmer’s daughter, she learned how to master the art of customer engagement to help sell more sweet corn than the competition.

Since then, she has made her mark as an entrepreneur, keynote speaker, and author. She is the go-to resource for customer service excellence. For over two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country. Her approach includes blending real-life examples with proven action steps for improvement.

Her latest book, “The 10¢ Decision: How Small Change Pays Off Big” features her most sought after and impactful strategies to find and retain the best staff and highest-quality customers while also delivering exceptional guest experiences.

Please join me in welcoming Laurie Guest.  

In this episode we discuss:

• her definition of leadership: “My definition of leadership is the ability to get desired results from others, no matter what environment you are in.”
• how she first understood leadership during elementary school when she believed “my jump rope, my rules” but quickly learned that people were more likely to follow people who are kind instead of bossy.
• how storytelling and speaking go hand in hand in her life.
• her ability to run her business her own way and how she navigates the pressure to run her business how other people think she should.
• her metaphor of a boat marina in reference to networking.
• her methods for interacting and networking with people.

Listen, subscribe and read show notes at www.OnTheSchmooze.com - episode 177